Frequently Asked Questions
DO I NEED AN APPOINTMENT TO COME IN?
Yes, we want to make sure we can give our brides an exceptional one-on-one service so we do prefer an appointment to be set in advance. We do our best to accommodate walk-in customers whenever possible however, our appointments will take priority.
HOW LONG WILL MY APPOINTMENT BE?
Week day appointments are set for an hour and a half and Saturday appointments are set for an hour.
WHAT SHOULD I BRING TO MY APPOINTMENT?
Most all of our gowns have all the structure built into them so if you’d like to bring a strapless bra you certainly can. Besides any undergarments you’d like, bring your loved ones that are closest to you. We do have seating for about 5-6 people per party.
HOW LONG DO THE GOWNS TAKE TO ARRIVE?
For a stress free order, we suggest ordering your gown 10-12 months before your wedding date. Our wedding gowns take 4-6 months to order. In most cases, each wedding gown is treated as a special order, meaning that production will not begin on your gown until the order is placed. You will also want to allow for alterations to be done once your gown is received which will typically take a month to two months to be completed.
IS THERE AN ADVANTAGE TO BUYING YOUR GOWN A YEAR IN ADVANCE?
Yes! If you wait to order the gown you love you run the risk of that dress being discontinued. Our designers discontinue styles throughout the year. Most of these discontinuations happen with little to no warning which could result in you not getting the dress of your dreams. In addition, we believe finding your wedding gown can be one of the most important parts of a wedding therefore, ordering your gown early will give you peace of mind and assist you in finalizing the remaining details of your wedding.
IS THERE ANY WAY I CAN GET A GOWN IN SOONER THAN 4-6 MONTHS?
Yes, you sure can! Any of the wedding gowns we carry in store are able to be purchased off the floor. Also, most of our designers offer rush shipping options for 10 & 12 week arrivals.
WHAT IS THE PRICE RANGE OF YOUR WEDDING GOWNS?
Our bridal gowns range in price from $1,200-$6,200 with the majority of our gowns falling between $1,500-$2,500. You can find each particular designer price ranges on each page under ‘Our Collection.’
ARE THERE ANY SPECIAL DISCOUNTS I CAN TAKE ADVANTAGE OF?
We do offer 10% off your gown order during special events and first time visit incentives are available during your first appointment with us!